I can’t stand email sometimes. One of the things I dislike is when there is constant back and forth. If you write an email well, there is no need for this.
My goal in any communication is for people to “get it” as soon as possible. That’s why I love Snagit. Snagit is a simple screen capture and annotation tool that’s saved me countless of hours of time. Instead of trying to describe verbally where and how something is broken, I can do things like the below. And as far as I’m concerned, a picture is indeed worth a thousand words.
