What the Customer Really Needed

I added Obsidian last. That was the right order. Most people building a personal knowledge system do it backwards. They install Obsidian first, configure a vault, explore the plugins, build a folder structure for notes they have not written yet. Then they discover that the system needs content to be useful, and content is harder…

I want to tell you what happened the last time I walked out of a back-to-back meeting block with three things spinning in my head. I took a screenshot of an email with a deadline in it. I sent a three-sentence voice memo to myself, half-formed, about a project that had stalled. I forwarded a…