What the Customer Really Needed
Classic cartoon. Still so very true.
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The bottleneck isn’t data. It’s interpretation.
At most small institutions, the problem is not that IR can’t produce data. The problem is that nobody has time to think about what it means – including the IR director producing it. I run a three-person IR office at a Lasallian Catholic university in the Bronx. We produce enrollment reports, retention analyses, IPEDS submissions,…
